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Welcome to My Promotions - more than great deals!

How to Place an Order

What do I need to place an order?  

Your My Promotions sales team member needs the below details in order to process your order as fast as possible.

Product name & code, product colour & quantity
A copy of your quote or the quote number
Physical delivery address, contact person & phone number
Any important dates My Promotions needs to know about – when you need them by, function dates, when you’re away etc
Your logo, with any changes you require – please refer to our Submitting Artwork page for logo information

What are the stages in the ordering process?

  1. My Promotions will process and send to you an order confirmation form, artwork proof form & invoice.
  2. My Promotions requires the order confirmation form and artwork proof form to be signed and returned.  We will follow-up every couple of days if you haven’t returned the forms by the requested date on order or in case of any issues that may arise.
  3. Unless you have previously arranged a credit account, My Promotions requires the invoice to be paid before your order is sent to production
  4. Once your signed forms & payment have been received, your order will be put into production.  We will inform you of any changes in delivery dates or stock availability within 2 working days.
  5. 2 days before your goods are dispatched, My Promotions will be in contact just to confirm the delivery details for you.
  6. Within 24hrs of your order dispatching, My Promotions will provide the courier and connote details so that you can track the delivery right to your door.

How long will it take to process my order?  

My Promotions aims to process and send to you the order confirmation form, artwork proof form & invoice within 24hrs of order placement.  In the event there is a delay, we will be in contact.

How long will it take before I get my promotional products?  

On your order confirmation form, My Promotions will list the dispatch and delivery dates.  Unless you have discussed specific delivery dates with your My Promotions sales team member, these dates will be processed based on standard production lead times.


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